Thousands of women in Pakistan rely on the Benazir Income Support Program (BISP) to meet their household needs. In May 2025, BISP started releasing the latest payment of Rs. 13,500, but many women are facing problems. Most of these problems are because they did not complete or update their NSER survey in the last 3 years. If you’re one of them, this guide will help you understand what to do next.
Why the NSER Survey Is So Important
The National Socio-Economic Registry (NSER) is a tool used by the government to collect data about families. It looks at things like income, family size, health, and education. This information helps decide who qualifies for BISP support.
If your data is old or missing, the system may not recognize you as eligible. This is why BISP now requires every woman to update her survey data if it’s over 3 years old. Without this update, your payment may be marked as “under verification” or even “not eligible.”
Payment Status Updates for May 2025
BISP has started payments for May 2025. Women who completed their dynamic surveys on time have already received their money. But for those who didn’t, the situation is different. Here’s what you need to know:
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Payment amount: Rs. 13,500
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First phase started: 3 May 2025
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Second phase will start: 18 May 2025
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Survey requirement: Mandatory if your last NSER was done before May 2022
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Common issues: CNIC not verified, mobile number mismatch, or missing biometric data
If your status shows as “under verification” or “not eligible,” chances are your survey is outdated.
Also Read: Everything You Need to Know About CM Punjab’s Rs. 5000/Acre Plan
How to Check BISP Payment Status Online or via SMS
It’s easy to check if your payment is ready. You can do it in two ways:
Using the 8171 Web Portal:
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Visit 8171.bisp.gov.pk
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Enter your 13-digit CNIC number
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Type the captcha code as shown
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Click Submit
Your payment and eligibility details will appear on the screen.
Via SMS:
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Open your phone’s SMS app
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Type your CNIC number (no dashes)
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Send it to 8171
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Wait for a reply message showing your status
These methods are free and safe. Always double-check your CNIC and phone number before using them.
Understanding Your Payment Status Messages
The status you see on the 8171 portal can be confusing. Here’s a simple breakdown:
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Eligible – Payment Issued: Great news! Your money is ready.
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Under Verification: You need to update your survey.
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Verification Required: CNIC, biometrics, or phone data may be wrong.
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Not Eligible: Your data no longer meets BISP standards.
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Processing: Your file is under review. Check again in a few days.
Understanding these messages helps you act fast and fix any issues before it’s too late.
What to Do If You Missed the NSER Survey
If you’re seeing the “under verification” message or no payment in May, it’s time to complete the dynamic survey update.
Here’s how:
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Go to the nearest BISP Registration Center or Tehsil Office
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Bring your original CNIC and registered mobile number
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Ask for the Dynamic Survey Update
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Answer all questions honestly about your family, income, and expenses
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Get a survey receipt/token as proof
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Wait around 2–4 weeks for the update to reflect in the system
Once approved, you will be added back into the program and receive future payments without issue.
Common Reasons for Payment Delays in May 2025
Besides missing the survey, other issues causing delays include:
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Unverified CNIC or biometric problems
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Changed mobile number without updating in the system
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Being in Phase 2 or 3 areas (payment is coming later)
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Mismatch between survey data and current household situation
Fixing these problems starts with visiting your nearest BISP office or calling their helpline for help.
Quick Tip: Know the Survey Types
You may hear these terms during your visit:
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NSER: The original nationwide household survey
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UP NSER: Updated version to check current eligibility
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PSER: Survey for specific provinces like Punjab
Knowing the difference helps you ask the right questions.
Final Thoughts
If you’re a woman depending on BISP support, it’s time to take action. Don’t delay updating your NSER survey. This one step can make the difference between receiving your Rs. 13,500 payment or facing continued delays. Visit the BISP office today and secure your support for 2025.