If you missed your welfare payment from the Punjab Social Protection Authority (PSPA) because of biometric issues, here’s some great news — you can now collect your pending amount starting June 17, 2025, through any JazzCash agent in Punjab.
This update brings relief to thousands of eligible individuals who were unable to get their funds due to fingerprint verification failures that began around May 10, 2025. The PSPA has now resumed disbursements, aiming to make the process smooth, fast, and accessible for all beneficiaries.
JazzCash Now Handling All Pending Payments
The PSPA has partnered with JazzCash to distribute the payments directly. This means you don’t need to visit a specific government office. Instead, you can head to your nearest JazzCash agent, provide your CNIC, complete a quick fingerprint verification, and get your payment on the spot.
It’s a simple process designed to be hassle-free, especially for those who’ve been waiting for weeks. If your biometric verification goes through this time, you’ll receive your full pending amount without deductions.
Who Is Eligible for This Payment?
The updated payment schedule applies to:
-
Anyone registered in a PSPA welfare program (e.g., Zewar-e-Taleem, Humqadam, Masawat, Sila-e-Fun, etc.)
-
Individuals who missed their payment between May 10 and June 17, 2025
-
Those who faced biometric failure or fingerprint mismatch during their earlier attempt
Even if your payment was delayed, it hasn’t been cancelled — just paused. So, as long as your CNIC is active and properly linked to a PSPA program, you can receive the amount without any extra documentation.
Key Dates You Need to Know
| Event | Date |
|---|---|
| Biometric issues affected payments | May 10, 2025 |
| Payments resume for affected people | June 17, 2025 |
If you’re unsure whether your payment is included, don’t worry — help is available.
Need Help? Call the PSPA Helpline at 1221
If you’re confused about your eligibility, the nearest payment location, or if your CNIC is properly registered, just call the official PSPA helpline: 1221. The support team will answer your questions and guide you through the process.
They can help you with:
-
Checking your payment status
-
Locating the nearest JazzCash agent
-
Troubleshooting any verification issues
This service is especially helpful for elderly individuals or those living in rural areas who may not have easy access to online updates.
Programs Covered Under This Payment
The resumed payment applies to several key social programs under PSPA, including:
-
Zewar-e-Taleem – For school-going girls
-
Humqadam – Support for people with disabilities
-
Masawat – For transgender individuals
-
Sila-e-Fun – Financial help for aged artists
-
Other cash assistance programs run by the Punjab government
To ensure successful payment, make sure your CNIC is correctly registered and not expired.
How to Collect Your Pending PSPA Payment
Here’s how to receive your money step-by-step:
-
Visit any nearby JazzCash agent in your area
-
Carry your original CNIC
-
The agent will perform biometric fingerprint verification
-
If successful, your pending amount will be disbursed instantly
-
You’ll receive a receipt for your payment
It’s quick, secure, and requires no additional paperwork.